On-Demand Tech-Support
By: Marlon Hanssens – Owner @ Pacific Telecom Consulting
04 August 2021
Throughout the pandemic, the demand for work-from-home, or better yet work-from-anywhere has exploded. I would wager a guess that almost everyone in some way has used some sort of video conferencing or online chat platform over the past 18 months. In most cases, technical issues that come up during a call aren’t really an issue. If you’re chatting with a family member or friend over FaceTime and your video or audio starts to break-up, no big deal. You can just end the call and try again when your connection is better.
But what if your online meetings or training events are so important and time sensitive that you can’t wait for a better connection? What if you have a room full of professionals billing out (or sacrificing billing out) hundreds of dollars during your online meeting? That’s where we come in.
At Pacific Telecom, we provide behind the scenes technical support to ensure that your critical online meetings, conferences, and training sessions run smoothly. There’s nothing worse than trying to facilitate an online meeting or training session and one of your attendees can’t get into the session, or is having audio, video, or is causing the dreaded echo for everyone to hear. When this happens, it takes you (the host/facilitator) away from what you do best – delivery of your content to your clients. Depending on your needs, Pacific Telecom Consulting stay logged into, or remain on-call for the duration of your session to ensure that you can run a successful and professional quality meeting.
With over 1200 supported online meetings and training events under our belt, we are confident that our system works. Give us a call on 778-989-8049 or message us to find out how we can support you in delivering an exceptional online meeting at your next event over Zoom, WebEx, or MS Teams. We’re here to help.
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