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Are online meetings helping your small business, or do they cause constant frustration?

Updated: Mar 28

Pacific Telecom Consulting can help you overcome the pitfalls of online communication so that you can take full advantage of the many benefits of using online platforms for your business.


Modern communication technology is truly a wonderful thing. The advances made over the past couple of years have made it possible to bring co-workers, clients, suppliers, and prospects together in a world challenged by distance, time, and yes, the ongoing pandemic restrictions.


Yet, online meetings do come with their fair share of challenges. These can hinder effective and seamless communication, which is so vital for small businesses.


I am confident that you will have experienced at least two of the following scenarios during recent video conferences:


  • Link expired / broken

  • Lost / poor connection

  • MS Teams / Zoom video not working

  • MS Teams / Zoom sound not working

  • Headset not working

  • Echo / feedback

  • Breakout room inaccessible

  • Unable to record session


When you don’t have the luxury of an IT department with dedicated online meeting support, you are left crossing your fingers and hoping for the best.


The great news is that there is a very simple and cost-effective solution which guarantees that such frustrations are a thing of the past. That solution is Pacific Telecom Consulting.


We offer total online meeting support including meeting set-up, invite management, and on demand tech support for you and your clients during the meeting to resolve any of the above (and many other) common issues online meeting participants often experience.


Here are the core benefits of working with Pacific Telecom Consulting.


1. Expertise: exceptional knowledge of Zoom, MS Teams and WebEx platforms.


2. Experience: we have provided tech support for over 1,300 online meetings, mediations, training events, and strata meetings since starting-up in March 2020.


3. Peace of mind: studies show that setting up and running important virtual meetings induce genuine feelings of anxiety for many employees. We eradicate this issue and offer total peace of mind that your important meeting will run smoothly.


4. Professionalism: one recurring piece of customer feedback is that we are friendly, patient, and offer total support to our clients and indeed to all participants.


5. Flexibility: our on-call Tech Support is tailored to your individual requirements, we don’t do ‘one-size fits all.’ No job is too small for us to support you with.


6. Cost Saving: technology failures can cost hundreds, indeed thousands of dollars if not remedied quickly. Pacific Telecom Consulting will resolve tech issues quickly to avoid costly delays.



To find out more about our total small business virtual meetings support service, please give us a call on 778-989-8049 or message us. Online meetings are here to stay, so don’t let them be a threat to your reputation or a barrier to your growth.


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